How to PING
This guide shows how to ping on various different computer operating systems.
Ping using Windows XP or Vista
- Click "Start"
- Click "All Programs"
- Click "Accessories"
- Click "Command Prompt"
- At the command prompt enter
ping <hostname>where <hostname> is replaced by the name or ip address of the device you are testing. See here for a common list of hostnames used by products supplied by ripcaster.co.uk. e.g.
- The response to the ping will be displayed. An example of a successful ping is shown:
Pinging 172.30.2.99 with 32 bytes of data: Reply from 172.30.2.99: bytes=32 time<1ms TTL=63 Reply from 172.30.2.99: bytes=32 time<1ms TTL=63 Reply from 172.30.2.99: bytes=32 time<1ms TTL=63 Reply from 172.30.2.99: bytes=32 time<1ms TTL=63 Ping statistics for 172.30.2.99: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
- You are looking for a number of "Reply" messages from the host for each ping sent.
- An example of an unsuccessful ping is shown:
Pinging 172.30.2.100 with 32 bytes of data: Reply from 172.30.1.254: Destination host unreachable. Reply from 172.30.1.254: Destination host unreachable. Reply from 172.30.1.254: Destination host unreachable. Reply from 172.30.1.254: Destination host unreachable. Ping statistics for 172.30.2.100: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
- Here the host is offline and the ping response is now "unreachable".
Ping using Windows Shortcut Method - all versions
- Press the Windows key and the letter R on the keyboard at the same time
- The Windows Run dialog will be displayed
- Enter CMDClick OK. A command prompt will be displayed.
- Continue as per the Windows XP instructions at point 5 above
Ping Apple OS-X
- Start Finder
- Click Go menu.
- Click Utilities menu option.
- Click to launch the Terminal application.
- A Terminal bash windows will be displayed.
- Enter the ping (lower case) command as follows:
ping <hostname>e.g. NOTE: Apple networks tend to use the fully qualified hostname - typically with a .local extension
- The response to the ping command will be repeated. Press CTRL+C to cancel the ping.
- Successful pings will show something similar to
64 bytes from 192.168.1.10 icmp_seq=0 ttl=63 time=0.210 ms
- Unsuccessful pings will show "Destination Unreachable"
Common hostnames used by products supplied by ripcaster
Note that Apple networks tend to need a fully qualified hostname so you may need to append .local to the hostname for the ping to work. E.g. ping ripnas.local
|Product||Typical Hostname||Example Windows||Example Apple|
|AVA RS3||rs3server||ping rs3server||ping rs3server.local|
|AVA RS5||rs5server||ping rs5server||ping rs5server.local|
|HP EX490||hpstorage||ping hpstorage||ping hpstorage.local|
|HP EX470||hpserver||ping hpserver||ping hpserver.local|
|HP EX475||hpserver||ping hpserver||ping hpserver.local|
|QNAP TS-110||TS110||ping ts110||ping ts110.local|
|QNAP TS-210||TS210||ping ts210||ping ts210.local|
|QNAP TS-21P||TS219P||ping ts219p||ping ts219p.local|
|Tranquil Home Servers||server||ping server||ping server.local|
|ripnas||ripnas||ping ripnas||ping ripnas.local|
Common Network Addresses
Most residential networks use either 192.168.0.x or 192.168.1.x subnets.
The network router (and gateway) is typically found at the following addresses:
You can identify your router using the command ipconfig (on Windows) or ifconfig (on the Mac or Linux) and looking for the "Default Gateway" ip address.