How to PING

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PING is a network command used to check if a computer or device is accessible across a network. It is usually one of the first tests to be performed whenever a device is 'unreachable'.

This guide shows how to ping on various different computer operating systems.

Ping using Windows XP or Vista

  1. Click "Start"
  2. Click "All Programs"
  3. Click "Accessories"
  4. Click "Command Prompt" Command Prompt Window
  5. At the command prompt enter
    ping <hostname>
    where <hostname> is replaced by the name or ip address of the device you are testing. See here for a common list of hostnames used by products supplied by ripcaster.co.uk. e.g.
    ping 192.168.0.1
  6. The response to the ping will be displayed. An example of a successful ping is shown:
    Pinging 172.30.2.99 with 32 bytes of data:
    
    Reply from 172.30.2.99: bytes=32 time<1ms TTL=63
    Reply from 172.30.2.99: bytes=32 time<1ms TTL=63
    Reply from 172.30.2.99: bytes=32 time<1ms TTL=63
    Reply from 172.30.2.99: bytes=32 time<1ms TTL=63
    
    Ping statistics for 172.30.2.99:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    
  7. You are looking for a number of "Reply" messages from the host for each ping sent.
  8. An example of an unsuccessful ping is shown:
    Pinging 172.30.2.100 with 32 bytes of data:
    
    Reply from 172.30.1.254: Destination host unreachable.
    Reply from 172.30.1.254: Destination host unreachable.
    Reply from 172.30.1.254: Destination host unreachable.
    Reply from 172.30.1.254: Destination host unreachable.
    
    Ping statistics for 172.30.2.100:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    
  9. Here the host is offline and the ping response is now "unreachable".

Ping using Windows Shortcut Method - all versions

  1. Press the Windows key and the letter R on the keyboard at the same time Windows and R key combination
  2. The Windows Run dialog will be displayed Run Dialog
  3. Enter CMDClick OK. A command prompt will be displayed. Command Prompt Window
  4. Continue as per the Windows XP instructions at point 5 above

Ping Apple OS-X

  1. Start Finder
  2. Click Go menu.
  3. Click Utilities menu option.
  4. Click to launch the Terminal application.
  5. A Terminal bash windows will be displayed.
  6. Enter the ping (lower case) command as follows:
    ping <hostname>
    e.g. NOTE: Apple networks tend to use the fully qualified hostname - typically with a .local extension
    ping ripnas.local
    ping ds-nas.local
    ping ts210.local
  7. The response to the ping command will be repeated. Press CTRL+C to cancel the ping.
  8. Successful pings will show something similar to
    64 bytes from 192.168.1.10 icmp_seq=0 ttl=63 time=0.210 ms
  9. Unsuccessful pings will show "Destination Unreachable"

Common hostnames used by products supplied by ripcaster

Note that Apple networks tend to need a fully qualified hostname so you may need to append .local to the hostname for the ping to work. E.g. ping ripnas.local

ProductTypical HostnameExample WindowsExample Apple
AVA RS3rs3serverping rs3serverping rs3server.local
AVA RS5rs5serverping rs5serverping rs5server.local
HP EX490hpstorageping hpstorageping hpstorage.local
HP EX470hpserverping hpserverping hpserver.local
HP EX475hpserverping hpserverping hpserver.local
QNAP TS-110TS110ping ts110ping ts110.local
QNAP TS-210TS210ping ts210ping ts210.local
QNAP TS-21PTS219Pping ts219pping ts219p.local
Tranquil Home Serversserverping serverping server.local
ripnasripnasping ripnasping ripnas.local

Common Network Addresses

Most residential networks use either 192.168.0.x or 192.168.1.x subnets.

The network router (and gateway) is typically found at the following addresses:

  • 192.168.0.1
  • 192.168.1.1
  • 192.168.0.254
  • 192.168.1.254
  • You can identify your router using the command ipconfig (on Windows) or ifconfig (on the Mac or Linux) and looking for the "Default Gateway" ip address.

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